Careers
Bell and Bird is an independent retailer specializing in antique jewelry and is a manufacturer of antique inspired modern jewelry. As our brand has grown, we are looking to fill positions to enable us to continue our growth in our local market and beyond.
Customer Experience Manager
Bell and Bird is seeking a candidate to lead our retail customer experience. This job position will hold responsibility for online and in person customer interactions from initial contact to delivery. This will include channeling inquiries to their proper departments, monitoring the transaction through production, and completing the transaction through shipping or delivery.
The candidate will have prior luxury market experience and should enjoy displaying a high level of professionalism. Candidates will have strong organizational and administrative skills as well and an ease with written and verbal communication. Maintaining balance among multiple priorities is also essential.
Jewelry industry knowledge is a plus, but experience in all areas of the luxury market will be considered. Previous experience with high value logistics is highly desirable. Proficiency with Microsoft office and G-Suite is required and the ability to quickly learn Shopify, Lightspeed POS system and our shipping platform will be necessary.
The ideal candidate will appreciate our peaceful work environment where we value problem solving, independence, integrity, enthusiasm and taking pride in our work.
In person position in Austin, Texas.
Initial response should by be made by email only. Please send your cover letter and CV to info@bellandbird.com
Benefits include:
A generous PTO allowance
Store holidays and seasonal breaks
Access to 401k
Access to Health insurance
Salary range: 45-80k, commensurate with experience.
Jeweler Position
We are seeking someone to join our team of jewelers in our Austin, Texas workshop. The candidate will be interested in a full time fabricating bench jeweler position.
Candidates must be confident working from hand drawn renderings and proficient in all aspects of completing a project from the alloying of metal to the final polish.
A typical job includes alloying our custom metal blends of platinum and high karat golds, forming all parts of the ring from stock, working with a stone setter to prepare settings, the manufacturing of hinges springs and screws, assembly of all parts, and applying polish.
Any exposure to antique jewelry is a plus as we maintain an active antique jewelry business. Candidates will appreciate the construction methods used in antique jewelry and strive to achieve the quality seen in many of these antique items.
Candidates must strive for excellence in quality and have the patience needed to accomplish complicated projects that can range from a few hours to many weeks.
A candidate would typically have completed an apprenticeship, have had worked with a high end retailer or brand for several years, and will have an accomplished career in the fine jewelry world.
The ideal candidate will appreciate our peaceful work environment where we value problem solving, independence, integrity, enthusiasm and taking pride in our work.
.....PLEASE READ..... We will only respond to resumes with photos of previous work attached. Please take care to include attachments. We rarely use any casting techniques, so please only send photos of fabricated items you have worked on. If you are not able to email the photographs, please email us for a phone number for texting photos. An in-studio tryout is required and if approved, it will be at our expense. Please respond by email. We would love to discuss the position with qualified candidates on the phone but the initial response should be by email to info@bellandbird.com.
Apologies, but we are not able to offer training or apprenticeships at this time
Benefits include:
A generous PTO allowance
Store holidays and seasonal breaks
Access to 401k
Access to Health insurance
Salary range from 80k-110k, commensurate with experience.